We ship within 24 hours of receipt of your order and do not back order. We normally ship by UPS in which there is a $7.00 freight minimum to a private residence. Please note: There is an approximate $2.00 savings from UPS shipping to a valid business address vice a private residence. We only charge the actual UPS freight fees, which the price quoted at check out is only an approximation. On orders for metal signs in quantity of 15 or more they will be shipped Free freight ground service within the 48 contiguous states. If a alternate service is requested you will be charge the difference from ground service and the service requested. Shipments outside the 48 contiguous States will be offered an additional 5% discount vice free freight. UPS can only deliver to a street address. If a Post Office address is only specified for a delivery location a $10.00 USPS service fee will be added to the actual shipping cost. If an incorrect address is provided that requires correction by UPS there will be a $10.00 address correction fee as charged by UPS. We have a three sign shipping minimum. Past experience has proven a 100% potential of damage in shipment of smaller orders. Under the preceding circumstance we can not ship one sign for correction or shortage. If there is a challenge, upon confirmation, a credit will be provided vice reshipping. If there is a challenge with your request in receipt of shipment, please contact us at info@americanheritage.us specifying your order number and the details of the challenge. We will respond by return email within the same day. Challenges on deliveries, damage, and shortages can not be resolved by telephone inquires. Upon report of your details we can more effectively investigate the details and provide an accurate response. We attempt to ship the most economical method possible and if you have a specific carrier please provide this information under Special Instructions. The freight cost noted are approximations and could vary. To better confirm more accurately please refer to www.ups.com considering each metal sign weighs one pound each for orders within the continental US and Canada. For all other locations please refer to www.usps.gov with specific attention to method of shipment. American Heritage can not control freight costs and upon agreement of this contract the purchaser agrees to pay any and all freight expenses. Upon acceptance of the terms of this agreement the customer agrees that American heritage is no longer responsible for the order upon deliverly to a shipping agent. American Heritage will assist in claims but non-delivery or damage in shipment is not the responsibility of American Heritage. The customer agrees not not hold American Heritage rsponsible for any financial loss and agrees to pay any and all monies agreed by the terms of this agreement. If there are any questions concerning the preceding please email American Heritage in advance at www.americanheritage.us American Heritage is an antique gallery and most of our items are unique and not replaceable. As most antique stores, all sales are final and returns will not be authorized. If there are any questions please contact us at info@americanheritage.us prior to your investment so we can clarify any challenges in advance. When shipping your investments, they are in perfect condition at the time it leaves our facility. We attempt to prepare your item as carefully as possible and all items are insured at time of shipping. We will assist you, but at the time of delivery it is your responsibility at the time the item is received to inspect the item. Upon signing for a delivery any damages should be noted on the Bill of Lading. If there is a discrepancy, please keep the original packing materials for inspection and immediately notify the shipper and follow their claim procedures. If there is a damage from United Parcel Service (UPS) please contact their customer service at 1-800-742-5877. Please email us providing us your customer order number and the details of the damage. If any additional charges are occurred due to the purchasers actions or fault (chargeback or collection fees) the purchaser agrees to pay any and all monies that can be charged to the credit card provided. Email: info@americanheritage.us .
Overseas Shipping
Shipping of our metal sign overseas is normally via The United States Post Office (USPS) Their rates can be checked at www.usps.gov In calculating weight consider each sign weighs one pound each.
There are three options shipping by USPS:
When ordering please specify the method of shipping of the three options noted
